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Terms and Conditions

Customer Care

furniture & home decor

all of our creations are one of a kind for you. please keep in mind that different types of wood will take stain and paint colors differently. what is pictured might be slightly different than the creation you receive.

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due to the use of the old barn wood, even though we do our best and take very much pride in our hard work, detail, and care for your creation, there still may be small things like splinters, etc. your purchase of our creations is your acknowledgement and acceptance of such.

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we really do care deeply about our creations for you and we appreciate your support of our passion and local family run business. we hope to bring you many, many more creations and products in the future.

 

if there is an issue with your creation please contact us right away and we will do our best to resolve it for you.

tumblers & accessories

items are handmade and as such have small imperfections. please handle with care.

Payment Methods

credit / debit cards

venmo - cash
 

offline payments - please send us a message and we will provide you a broken down invoice and names to send payments

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SHIPPING AND RETURNS

Shipping Policy

due to the heaviness of the solid wood along with cost of shipping being more than the creation itself, we are currently offering shipping at buyers cost.  for a better estimated shipping cost please contact us prior to purchase. local delivery and pick up also available.

Return and Exchange Policy

we do not offer returns.  if there is an issue with your creation please let us know and we will do our best to fix it for you.  

Pancake Creek

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